Company User Groups

Have need to promote an application or process?  Start a user group! This will not only help your project solidify interest and support but allow for useful feedback and early adjustment of processes: Pick a frequency, monthly, weekly Invite all users and all interested Setup speakers a few months in advance Select a moderator to

Has Your SME, SME’ed? Part 2

We previously discussed a scenario where the SME had not performed a deep dive on their end and surprised everyone with a need to halt progress in the project. Some ideas to avoid this situation, keeping in mind it may not be avoidable: Be the “why” child in your discovery meetings and casual chats –

Has Your SME, SME’ed? Part 1

One of my project had a hot button issue that required immediate attention and resolution.  The facts were gathered, the meeting was conducted, the notes went out, and a path forward was published. Six months later, the solution completed and come to find out, the SME could not implement as they “just discovered” to complete

Losing Your Sponsor/No Attendees

I had a situation where I had to cancel all my meetings for a particular initiative because the sponsor moved to another project and all of a sudden no one showed up! Frustrating, I had no choice after 4 consecutive no show meetings, to cancel all of the weekly meetings for the rest of the